Technical and medical sales professionals (excluding ICT) represent companies in selling a range of industrial, medical and pharmaceutical goods and services to industrial, business, professional and other establishments.
(a)   Tasks include -
compiling lists of prospective client businesses using directories and other sources;
acquiring and updating knowledge of employers’ and competitors’ goods and services, and market conditions;
visiting regular and prospective client businesses to establish and act on selling opportunities;
assessing clients' needs and resources and recommending appropriate goods or services;
providing input to product design where goods or services must be tailored to suit clients’ needs;
developing reports and proposals as part of sales presentation to demonstrate benefits from use of good or service;
estimating costs of installing and maintaining equipment or service;
□monitoring customers’ changing needs and competitor activity, and reporting these developments to sales management;
quoting and negotiating prices and credit terms, and preparing and administering sales contracts;
arranging delivery of goods, installation of equipment and the provision of services;
reporting to sales management on sales made and the marketability of goods and services;
consulting with clients after sale to ensure satisfaction resolve any problems and provide ongoing support.