422901 - Hospital receptionist

Receives patients, checks their condition, fills out necessary documents, and directs them to the appropriate treatment department.

Main activities

* receive patients, check their condition, take care of their comfort and safety;
* collect the patient's medical history and enter data into the medical information system;
* determine the priority of the patient, in case of urgency, quickly directs to the doctor;
* provide the patient's treatment plan and offers assistance by answering arising questions;
* create and manage patient documents, including medical reports and payment requirements;
* communicate with other healthcare professionals, aiming to ensure the well-being and proper treatment of the patient.

Characteristic competences

* communicate effectively with patients and other healthcare professionals;
* perform quick and accurate information processing;
* manage necessary documents;
* understanding of medical terms and procedures;
* organizational skills that help to neatly manage patient documents and ensure proper patient flow.