432301 - Air transport services controller

Oversees and coordinates the provision of passenger and freight transport services, reserves seats, compiles passenger lists and checks cargo weight. Coordinates preparation for flights and ensures receipt of established flight permits.

Main activities

* control the operation of air transport services, monitor the progress of flights, coordinate work with other airport employees;
* provide information about flight delays, cancellations and answer other questions;
* ensure passenger safety and comfortable service, provide information about their flight progress, answer questions;
* respond to urgent cases related to flight safety and other problems;
* work according to international rules and procedures, perform document management.

Characteristic competences

* neatness and organization;
* good communication and interpersonal skills;
* quickly and rationally solve problems;
* know and adhere to international air transport rules and procedures;
* work according to high ethical and safety standards.