432306 - Passenger train controller auditor

Ensures safe and efficient provision of train services. Checks traffic light signals and promptly communicates with train drivers and conductors to report that the train can depart.

Main activities

* control passenger tickets and travel documents to ensure the legality of tickets and passenger safety;
* inform passengers about the schedule of traveling trains, the necessary information about stations, stopping places, and travel duration;
* communicate with passengers and respond to their questions, suggestions, or complaints;
* monitor passenger behavior and order to avoid disruptions, conflicts, and crimes;
* collaborate with other employees of the transport company, police, and other authorities to ensure legality, safety, and public order on trains.

Characteristic competences

* neatness and organization;
* good communication and interpersonal skills;
* in solving problems, respond to urgent cases;
* organizational, coordination, and stress management skills;
* familiarity with legal acts regulating passenger train transport.