Shopkeepers operate small retail shops either independently or with support from a small number of others.
(a)     Tasks include -
determining product mix, stock and price levels for goods to be sold;
purchasing and ordering goods for sale from markets, wholesalers and other suppliers
budgeting and maintaining records of stock levels and financial transactions;
determining prices and displaying goods for sale;
selling goods to customers and advising them on product use;
examining returned goods and deciding on appropriate action;
taking inventory of goods in stock.