This unit group covers clerical support workers not classified elsewhere in major group 4, Clerical support workers. For instance, the group includes, correspondence clerks, press clippers and publication clerks.
(a)     In such cases tasks would include -
receiving customers' orders for classified advertising, writing and editing copy, calculating advertising rates and billing customers;
writing business and government correspondence such as replies to requests for information and assistance, damage claims, credit and billing enquiries and service complaints;
assisting in the preparation of periodicals, advertisements, catalogues, directories and other material for publication;
reading newspapers, magazines, press releases and other publications to locate and file articles of interest to staff and clients.