121901 - Head of the service company (department)

The service company (division) manager plans, organizes, leads a service company division, coordinates the work of directly subordinate employees, and ensures the implementation of strategic activity goals, plans, and daily tasks.

Main activities

* oversee the organizational and commercial activities of the service company (division);
* responsible for the preparation of strategic and annual activity plans, business development, goal setting and their implementation, and manages the budget ensuring expenditure control;
* perform personnel management functions;
* ensure compliance with laws, regulations, and other legal acts;
* represent the company at events, exhibitions, seminars, and forums.

Characteristic competences

* analyzes the trends of the service market and competitive environment;
* accountable for overall business management;
* carries out personnel management activities;
* plans medium-term and long-term goals;
* monitors key performance indicators;
* manages financial resources;
* ensures customer service.